Education - 40% Improvement in Student Enrollment with Adobe Experience Manager Forms
"Streamlining Admissions and Communications with Adobe Experience Manager Forms"
Story Overview
In the competitive education sector, streamlining the admissions process is key to attracting and enrolling top students. An educational institution, known for its academic excellence and innovative programs, faced challenges in managing its admissions process. The institution’s existing process was complex and inefficient, relying heavily on paper-based forms and manual data entry. This led to delays, errors, and a poor experience for prospective students, ultimately affecting enrollment rates. The institution needed a digital solution that would streamline the admissions process, improve communication with prospective students, and enhance the overall enrollment experience.
Challenge
The educational institution’s existing admissions process was inefficient and prone to errors, leading to delays and frustration for prospective students. The reliance on paper-based forms and manual data entry resulted in a time-consuming and resource-intensive process. Additionally, the institution struggled to maintain consistent communication with prospective students, leading to missed opportunities for engagement and lower enrollment rates.
Solution
Adobe Experience Manager Forms was implemented to digitize and streamline the admissions process. Surge’s team worked closely with the institution to develop a comprehensive digital strategy that included online forms, automated workflows, and personalized communications. Adobe Experience Manager Forms was integrated with the institution’s existing student information system (SIS) and CRM platform, allowing for seamless data flow and real-time updates.
Analysis
The project began with a thorough analysis of the institution’s existing admissions process and communication workflows.
Implementation
Surge’s experts developed a detailed implementation plan for Adobe Experience Manager Forms, focusing on key areas such as form design, data integration, and automation.
Training & Support
The institution’s admissions and IT teams were trained on how to use Adobe Experience Manager Forms to manage the platform and communicate effectively with prospective students. Ongoing support and optimization services were provided to ensure that the platform continued to deliver value over time.
Results & Impact
The implementation of Adobe Experience Manager Forms led to a 40% improvement in student enrollment within the first year. Prospective students appreciated the streamlined admissions process, which allowed them to easily submit forms online and receive timely updates on their application status. The institution also saw a significant reduction in administrative burden, as manual processes were replaced with automated workflows. The success of this initiative has led to the expansion of Adobe Experience Manager Forms’ use across other departments, further enhancing the institution’s ability to deliver a seamless digital experience to students and staff.
Long-Term Impact
The digital transformation enabled by Adobe Experience Manager Forms has positioned the educational institution as a leader in innovation and student engagement. The institution now has a scalable, flexible platform that supports ongoing growth and enhances the student experience. Prospective students can easily apply and communicate with the institution, leading to higher satisfaction and enrollment rates. Surge continues to support the institution with ongoing optimization and expansion of its Adobe ecosystem, including the integration of additional Adobe Experience Cloud products.
Contact Surge Software Solutions Today
These detailed success stories demonstrate how Surge Software Solutions leverages Adobe technology to drive significant business outcomes. Contact us today to learn how we can help your educational institution achieve similar success.